Better Together ("we," "us," or "our") operates the website bettertogetheridaho.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us through it.

Please read this policy carefully. By using the Site, you agree to the practices described here.

Important Note About Health Information

This Privacy Policy applies to information collected through our website. It does not govern protected health information (PHI) related to therapy services, which is handled separately under the Health Insurance Portability and Accountability Act (HIPAA) and described in our Notice of Privacy Practices. If you are a current or prospective client seeking information about how we handle medical records, treatment information, or insurance data, please request a copy of our Notice of Privacy Practices from our office.

Do not submit detailed medical information, diagnoses, or treatment details through our website contact forms. Those forms are not a secure channel for protected health information. Please call our office at (208) 600-0722 to discuss any clinical matters.

Information We Collect

Information you provide directly. When you fill out a contact form, request a consultation, subscribe to our mailing list, register for a program, or place an order through our online store, we may collect your name, email address, phone number, mailing address, your child's first name and age, and any information you choose to include in a message field.

Payment information. Purchases made through our online store are processed by a third-party payment processor. We do not store full payment card numbers on our systems.

Information collected automatically. Like most websites, our Site automatically collects certain technical information when you visit, including your IP address, browser type, device type, operating system, referring website, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations
Process program registrations and store orders
Send you information you have requested, including our mailing list content
Improve our Site, our services, and the experience of visitors
Understand how visitors find and use our Site
Comply with legal and regulatory obligations

We do not sell your personal information.

Cookies and Analytics

Our Site uses cookies, which are small text files stored on your device. Cookies help the Site function properly, remember your preferences, and allow us to understand how the Site is used.

We use third-party analytics services, which may include Google Analytics and analytics tools provided by our website platform, to collect and analyze information about Site usage. These services may use cookies and similar technologies and may collect information about your online activity over time and across different websites.

Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

Third-Party Services

We use third-party service providers to operate our Site and business, including our website platform, our appointment and intake form provider, our email marketing provider, and our payment processor. These providers have access to the information necessary to perform their functions and are obligated to protect it.

Our Site contains links to third-party websites, including our social media profiles and partner organizations. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

Children's Privacy

Our Site is directed to parents, caregivers, and professionals, not to children. We do not knowingly collect personal information directly from children under 13.

We do collect information about children when a parent or legal guardian provides it to us, for example when registering a child for a program or requesting a consultation. That information is provided by the adult, not the child, and is used solely to deliver the services requested.

If you believe a child has provided us personal information directly, please contact us at hello@bettertogetheridaho.com and we will take appropriate steps to delete it.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

Email communications. You can unsubscribe from our mailing list at any time using the unsubscribe link in any email we send, or by contacting us directly.

Access and correction. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. Certain information may be retained where we have a legal or regulatory obligation to keep it, including records subject to healthcare recordkeeping requirements.

Do Not Track. Some browsers offer a Do Not Track setting. Our Site does not currently respond to Do Not Track signals.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Better Together 1857 S Millennium Way, Suite 120 Meridian, Idaho 83642 Phone: (208) 600-0722 Email: hello@bettertogetheridaho.com